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Fluent Support Pro

Fluent Support Pro delivers a comprehensive and fast customer support experience, ideal for businesses seeking to improve their ticket management and customer service.

Description

Name Fluent Support Pro
Type Plugin
Version 1.8.4
File Name fluent-support-pro
File Type zip (Installable Archive)
File Host mediafire.com | Mirror
Updated On: 2 weeks ago

Fluent Support Pro is a robust support ticketing system tailored for WordPress websites, offering efficient customer support solutions for online businesses, agencies, and service providers. It enhances communication and ticket management, helping businesses streamline their support processes.

Core Features of Fluent Support Pro Plugin:

  1. Product-Based Support: Fluent Support allows tickets to be categorized by product, ensuring customers receive relevant help from the appropriate team or department.
  2. Automated Reply: Users can create automated responses to common queries, saving time and ensuring quick replies to frequently asked questions.
  3. Performance Tracking: The system tracks the progress of support tickets, enabling users to monitor their status and performance metrics, improving support efficiency.
  4. Superfast SPA: Fluent Support is built using VueJS and REST API, making it a single-page application (SPA) with fast, smooth navigation between pages.
  5. Custom Fields: The plugin offers custom fields like checkboxes, radio choices, WooCommerce order info, and more, allowing users to gather additional customer data for better service.
  6. Efficient Workflow Automation: Fluent Support automates tasks based on user activities, optimizing the workflow so that support requests are handled quickly without manual intervention.
  7. Customer Details Overview: Support agents can view comprehensive customer details next to each ticket, including purchase history, LMS progress, or CRM profiles, enabling personalized support.
  8. Email Support: Customers can submit tickets via email without needing to log in. All tickets are managed from the WordPress dashboard for easy handling.
  9. Team Collaboration: Fluent Support promotes effective team collaboration through internal notes and saved replies, which help support teams communicate better and respond faster to repetitive requests.

What’s New (Changelog) in Fluent Support Pro v1.8.4

= 1.8.4 (Date: Sep 27, 2024) =
* Fixed License checking issues

Sales Page and Live Demo of Fluent Support Pro Plugin

https://fluentsupport.com/

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Wordpress Frequently Asked Questions (FAQs)

Steps for Installing a Plugin:

  1. Log in to your WordPress dashboard.
  2. Go to “Plugins” in the left-hand menu and select “Add New.”
  3. Click the “Upload Plugin” button at the top.
  4. Click “Choose File” and select the plugin file from your computer.
  5. Click “Install Now” to start the installation process.
  6. Once installed, click “Activate” to enable the plugin.

Steps for Installing a Theme:

  1. Log in to your WordPress dashboard.
  2. Navigate to “Appearance” in the left-hand menu and select “Themes.”
  3. Click the “Add New” button at the top.
  4. Choose a theme from the list of popular themes or click “Upload Theme” to upload from your computer.
  5. Once installed, click “Activate” to apply the new theme.

If you mistakenly install a plugin as a theme, it can cause the “style.css not found” error. This occurs because plugins and themes have different file structures, and WordPress expects specific files, like “style.css,” to be present in particular locations depending on whether the installation is a plugin or a theme.

The error message you encountered likely occurred because the theme/plugin package was in .rar format. WordPress only supports the installation of themes/plugins in .zip format, so you need to extract the contents of the .rar file first.

To do this, use a file extraction tool like WinRAR or 7-Zip to extract the contents on your computer. Once extracted, you should see a folder containing the theme/plugin files in .zip format. You can then upload and install this .zip file through the WordPress dashboard like any other theme/plugin.

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