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Support Board

Support Board automates your customer service on WordPress, integrating with top messaging platforms and leveraging AI for intelligent interactions. With a drag-and-drop setup and robust features like user sync and multilingual support, it streamlines communication and enhances customer engagement.

Description

Name Support Board
Type WP Plugin
Version 3.7.5
File Name supportboard
File Type zip (Installable Archive)
File Host mediafire.com | Mirror
Updated On: 20 hours ago

Support Board is a powerful WordPress plugin that automates customer service by integrating with popular messaging platforms like Facebook Messenger, Kik, Line, Telegram, and Slack. It also supports Dialogflow, allowing you to use it as a bot hub for seamless AI interactions.

With an intuitive drag-and-drop interface, you can set up customer interactions in minutes without coding.

Core Features:

  • Log-in Status Detection: Easily track user log-in statuses.
  • User Import: Import existing users for streamlined integration.
  • Log-in Form Sync: Sync your log-in forms for a cohesive user experience.
  • Agent Restrictions: Control agent access to WordPress.
  • Data Retrieval: Pull data directly from your website.
  • Post Type & Product Understanding: Enhance content management with automatic recognition of post types and products.
  • Multilingual Compatibility: Support for multiple languages to cater to diverse audiences.
  • Multisite Support: Works seamlessly across multisite setups.
  • Automatic Sync: Sync users and agents automatically for efficient management.
  • Easy Installation: Fast and straightforward setup process.
  • Direct Admin Access: Immediate access for administrators.
  • Progressive Web App: Enhanced performance and user experience as a progressive web app.

What’s New (Changelog) in Support Board v3.7.5

07/10/2024 | Support Board | v3.7.5
BugFixed bug related to phone number selector.
BugFixed bug related to automations of message type while registration is active.
BugFixed bug related to users search in the admin area.
BugFixed bug related to receiving medias from MMS.
BugFixed bug related to the registration form.
BugFixed bug related to card and slider rich messages.
BugFixed various bugs related to article translations.
New featureAdded the following newsletter integrations: SendFox.
New featureAdded new automation conditions. Distruption: you must update your automations.
New featureAdded support for OpenAI function calling in Q&A. Distruption: you must move your functions to the Q&A area.
New featureAdded Filipino language.
InfoThe subscribe message has been removed, use the follow-up message from now on. Distruption: you must update the follow up message if you were using the subscribe one.
InfoThe setting OpenAI > Function calling has been removed.

Sales Page and Live Demo of Support Board WP Plugin

https://codecanyon.net/item/support-board-help-desk-and-chat/20359943

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Wordpress Frequently Asked Questions (FAQs)

Steps for Installing a Plugin:

  1. Log in to your WordPress dashboard.
  2. Go to “Plugins” in the left-hand menu and select “Add New.”
  3. Click the “Upload Plugin” button at the top.
  4. Click “Choose File” and select the plugin file from your computer.
  5. Click “Install Now” to start the installation process.
  6. Once installed, click “Activate” to enable the plugin.

Steps for Installing a Theme:

  1. Log in to your WordPress dashboard.
  2. Navigate to “Appearance” in the left-hand menu and select “Themes.”
  3. Click the “Add New” button at the top.
  4. Choose a theme from the list of popular themes or click “Upload Theme” to upload from your computer.
  5. Once installed, click “Activate” to apply the new theme.

If you mistakenly install a plugin as a theme, it can cause the “style.css not found” error. This occurs because plugins and themes have different file structures, and WordPress expects specific files, like “style.css,” to be present in particular locations depending on whether the installation is a plugin or a theme.

The error message you encountered likely occurred because the theme/plugin package was in .rar format. WordPress only supports the installation of themes/plugins in .zip format, so you need to extract the contents of the .rar file first.

To do this, use a file extraction tool like WinRAR or 7-Zip to extract the contents on your computer. Once extracted, you should see a folder containing the theme/plugin files in .zip format. You can then upload and install this .zip file through the WordPress dashboard like any other theme/plugin.

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