Frequently Asked Questions

Browse the most common questions and expert answers about Terms on the Tuya IoT Platform.

P10 and P11 correspond to the serial port pins.

There is a daily free reporting limit of only 3500 entries, and it is necessary to determine whether these duplicate values need to be continuously reported. Proper log management can more effectively utilize system resources.

It's usually around 30 seconds.

@ray-js/t-agent is the core package in the Ray framework used to build chat/AI assistant capabilities.

`tal_system_sleep(1000)` is a system sleep function, primarily used to pause program execution for a specified time.

0942 is a calibration-free measurement chip, the current sampling resistor is 1mΩ, and the voltage sampling circuit is 1950k:510Ω.

It is not recommended to exceed 3500 entries per day for the device; exceeding this requires purchasing additional data.

Hello, the maximum size for videos is 50M, and for images, it is 0.5M.

4303K, please refer to the attached specification sheet for details. 📎 NCP15WF104F03RC.pdf.

You purchase test modules on the Tuya developer platform for testing before mass-production.

A PID is a product ID created on the Tuya developer platform. Firmware is a software program permanently etched into modules.

The skill ID of SmartLife is amzn1.ask.skill.7afc671c-e903-428d-9ffc-1fe4cb2dc436.

Valid for 10 years.

The EU Battery Directive refers to the laws and regulations issued by the European Union regarding batteries and accumulators, with the main aim of reducing the environmental impact of batteries, especially in terms of the disposal and recycling of waste batteries. The Battery Directive 2013/56/EU is the replacement regulation proposed by the EU for the Battery Directive 2006/66/EC. Batteries may contain heavy metals such as mercury, lead, cadmium, and acidic or alkaline electrolyte solutions, which, if not properly handled, can cause varying degrees of harm to human health and the ecological environment. Therefore, the collection and post-treatment of waste batteries are very important. On September 26, 2006, the European Parliament and the Council of the European Union issued Directive 2006/66/EC on batteries and accumulators and waste batteries and accumulators, which includes policies on the restriction of hazardous substances in batteries, the recycling and treatment of waste batteries, and their regeneration. On December 10, 2013, the Official Journal of the European Union officially published the amending Directive 2013/56/EU to the Battery Directive 2006/66/EC, revising several exemption clauses in the new Battery Directive. The EU Battery Directive includes requirements for the limitation of hazardous substances in batteries, labeling requirements, and recycling rate requirements.

Enumeration refers to a self-defined limited set of values. Such as: working gear, low/mid/high.

The minimum load is 3W.

The internet of things, or IoT, is a system of interrelated computing devices, mechanical and digital machines, objects, animals or people that are provided with unique identifiers (UIDs) and the ability to transfer data over a network without requiring human-to-human or human-to-computer interaction.

It could be due to hardware issues, such as contamination on the lens like water vapor or fingerprints. There may be issues with video capture. If you are a developer, you can save the captured data and play it locally using a media player to see if the issue persists. If the local video playback is clear, you may contact Tuya's technical support for further assistance.

The maximum value of the range is 30000mA, and the default value is 17000mA. The adjustment interval is 1 and the unit is milliampere (mA).

The load capacity of the silicon-controlled version of a smart switch (no neutral wire required) depends on the load capacity of the silicon-controlled rectifier itself. For instance, if the model of the silicon-controlled rectifier is 8A--800V, then the maximum load current must not exceed 8A; otherwise, the silicon-controlled rectifier will malfunction.

Laser SweepeRobot: The map size does not exceed 1G Gyroscope SweepeRobot: can be configured according to 19-dp, the maximum supported configuration size is 255 * 255.

The error is around 15mv.

Please check the light beads and hardware circuits.

Based on the coordinate system, the transmission starts from the first point in the clockwise direction.

The MAC address, also known as Physical Address/LAN Address, is the address used by the hardware in LAN to identify the location of network devices. It is written in the hardware by the manufacturers at the time of production. The MAC address is solidified in the network card and unique.

Voltage fluctuation value is within ±10% of the set value.

"Zero-crossing detection is the execution of relay action (closing/opening) at the AC zero-crossing point, which can effectively avoid the generation of electric sparks during relay contact action, especially in high-power load circuits, and extend the relay life. The zero-crossing detection signal is provided by the hardware circuit to the module, which is an edge signal (both rising and falling edges are effective, one zero-crossing signal for each half-wave of the sine wave) and can adapt to the current power supply frequency (50Hz or 60Hz). The zero-crossing action delay time t is configured by the user on the platform based on the actual test results of the relay action time (or the manufacturer's reference value).".

In the electricity supply for civilian use, the AC power supply voltage of the mains is 220 V (varied in different countries and districts). The electricity supply has three wires: neutral wire (N), live wire (L), and earth wire (PE).

The number of families be newly added by the end users during the statistical period.

The range is 0~5000W, accurate to 0.1 watts.

Base64 format encryption.

The cumulative number of groups created by users (Counted until yesterday).

The cumulative number of rooms created by users (Counted until yesterday).

The cumulative number of families created by users (Counted until yesterday).

A chip circuit that adds power statistics to the hardware. A socket that can view the real-time voltage, current, power, and power consumption ofthe socket is called a power statistics socket.

Voltage Common Collector (Vcc) is the power supply pin of a module.

The RST pin resets a module.

The number of groups be newly added by the end users during the statistical period.

The number of rooms be newly added by the end users during the statistical period.

A pin is used to connect an IC (chip) to peripheral circuits. All pins form interfaces of the chip.

It refers to the input voltage that can meet the power grid voltage requirements of any country in the world. The range is: 85-264Vac.

SCR is abbreviated as SCR, which is a high-power electrical component, also known as thyristor. It has the advantages of small size, high efficiency and long life. In the automatic control system, it can be used as a high-power driving device to realize the control of high-power equipment with low-power controls. It has been widely used in AC and DC motor speed control system, power control system and servo system.

Data transmission only supports data transmission in one direction, and only one party can receive or send messages at the same time, and two-way communication cannot be achieved. Examples: TV, radio.

Data transmission allows data to be transmitted in two directions, but at a certain time, only data is allowed to be transmitted in one direction. It is actually a simplex communication that switches directions; only one party can receive or send messages at the same time. To achieve two-way communication, eg:"interphone.".

The number of groups be deleted by the end users during the statistical period.

The number of rooms be deleted by the end users during the statistical period.

The number of families be deleted by the end users during the statistical period.

Net increase = add-delete.

In addition to providing professional intelligent solutions for enterprises, Tuya Smart also provides diversified market services to help corporate customers expand the global market and build core market competitiveness.

The number of groups actively be shared by the end user during the statistical period.

The number of the family actively be shared by the end user during the statistical period.

Data communicationTransport data is transmitted in two directions at the same time. Therefore, full-duplex communication is a combination of two single-duplex communication methods. It requires that the sending and receiving devices have the ability to receive and send independently; they can be simultaneously Receive and send messages for two-way communication. Examples: telephone communication.

Narrowband Internet of Things (NB-IoT) is a cellular technology that limits the bandwidth to 180 kHz. It can be used directly on a GSM, UMTS, or LTE network to reduce the cost and enable smooth upgrades. NB-IoT ensures long battery life and efficient connections of devices that have high network requirements.

Bluetooth BQB certification.Bluetooth authentication is also BQB certification. In short, if your product has Bluetooth function and the Bluetooth logo is marked on the appearance of the product, you must pass a certificate called BQB. Bluetooth wordmarks and logos are available to all Bluetooth SIG member companies upon completion of certification. The Bluetooth word mark and logo are only available for related products that pass the Bluetooth qualification process.

In 2017, the Bluetooth SIG officially approved the mesh technology. Low-power Bluetooth devices started to apply mesh technology to achieve large-scale IoT connections. This provides more possibilities for smart homes. Bluetooth mesh is applied to build a low-power Bluetooth network topology for many-to-many device communication. It is compatible with Bluetooth 4.0 and 5.0 and uses Bluetooth devices as signal relays. Low-power Bluetooth broadcast is used for information sending and receiving, ensuring many-to-many device communication and expanding the network coverage. Bluetooth mesh mainly applies to building automation, wireless sensor networking, asset tracking, and other solutions.

Artificial Intelligence of Things (AIoT) is the combination of Artificial Intelligence (AI) technologies with the Internet of Things (IoT) infrastructure. AIoT uses big data analysis and AI to process a massive volume of data that is generated and collected from the IoT and stored on the cloud or edge, to build an intelligent ecosystem with everything digital, intelligent, and connected.

Zigbee 3.0 is the integration of Zigbee application standards for different vertical industries. It defines the basic device behavior (BDB) of all devices in the Zigbee Pro network. The device network environment, the initial process, the debugging process, device security process, unified application space supported, optimized network properties provided and with forward and backward compatibility.

Wi-Fi pairing is the process where a Wi-Fi device obtains the SSID and password of a Wi-Fi hotspot to connect to the Wi-Fi network for IP-based communications with other devices.

The unique device identification written in the firmware of Tuya's main networking module is used to verify the legal identity when accessing Tuya Cloud. It is carried by the factory and will not be changed with repeated activation and distribution of the network.

Radio frequency.

Network File System (NFS) is an application based on User Datagram Protocol (UDP) or Internet Protocol (IP). It uses Remote Procedure Call (RPC) that provides a set of remote file storage and access operations independent of the machine, operating system, and underlying transfer protocol.

A network address translation (NAT) gateway provides IP address translation, including secure network address translation (SNAT) and destination network address translation (DNAT), for secure and high-performance Internet access to virtual private cloud (VPC) resources. A NAT gateway supports high availability up to 99.99%, 5 Gbit/s bandwidth, and over 10 million concurrent connections.

Minimum order quantity (MOQ) is the smallest number of products that you can order at a time.

Long Range (LoRa) is a low-power wide-area network (LPWAN) technology. Under the same power consumption, the LoRa transmission range is three to five times that of a conventional RF transmission technology.

An input/output (I/O) pin is a signal pin on an integrated circuit or module. A general-purpose input/output (GPIO) is an uncommitted digital signal pin that has no predefined purpose and is unused by default.

Bill of materials.A bill of materials or product structure (sometimes bill of material, BOM or associated list) is a list of the raw materials, sub-assemblies, intermediate assemblies, sub-components, parts, and the quantities of each needed to manufacture an end product. A BOM may be used for communication between manufacturing partners or confined to a single manufacturing plant. A bill of materials is often tied to a production order whose issuance may generate reservations for components in the bill of materials that are in stock and requisitions for components that are not in stock.

The AP mode is a device pairing mode, in which a mobile phone establishes a direct connection with the Wi-Fi chip of a smart device and sends the Wi-Fi name and password for pairing to the device. The device can then connect to the correct router.

An Android manufacturer channel is a system-level push channel that an Android mobile phone manufacturer provides for receiving and presenting messages without opening corresponding apps. Currently, all mainstream mobile phone manufacturers in China have launched this service.

An AC-DC power module provides a constant current in the circuit. AC-DC power modules include dry cells, storage batteries, and DC generators.

An NB-IoT base station improves the gain by 20 dB when compared with LTE and GPRS base stations and is expected to cover places where signals are difficult to reach, such as underground garages, basements, and underground pipelines. The simulated data shows that the covering power of NB-IoT can reach 164 dB in independent deployment mode. The covering power of NB-IoT in in-band deployment and guard band deployment needs to be tested.

The NB-IoT networking method is based on the existing cellular networking.

CELL ID is the number of the cell in the network, combined with the MCC, MNC, and LAC number to form a cell global identification code, used to uniquely identify a cell on a global scale.

LED lamp life depends on the lamp design and use of the environment, the general life of 5000h or more.

30A.

SN code is the abbreviation of Serial Number, sometimes called SerialNo, that is, the product serial number. The product serial number is a concept introduced to verify the "legal identity of the product". It is used to protect the legitimate rights and interests of users and enjoy legal services. ; A set of genuine products only corresponds to a set of product serial numbers. Another name for SN code: machine code, authentication code, registration application code, etc.

Wireless smart utility network (Wi-SUN) is a series of wireless communication networks based on IEEE 802.15.4. It is the largest outdoor IoT network in the world, with more than 100 million IoT devices deployed on it.

Amazon Standard Identification Number (ASIN)is a ten-digit alphanumeric code that identifies products on Amazon. It’s unique for each product and is assigned when you create a new product in Amazon’s catalog. Getting this Amazon identifier for your products is necessary before you can sell them on Amazon.Amazon sales pages must provide ASIN information for WWA badges.

  1. 1. A device sends a ping packet to the server every 60 seconds. If no pong response is received within 42 seconds, the device sends an RST packet to terminate the TCP connection, and the offline reason is displayed as Closed. The ping pong communication is used to test whether the TCP connection is terminated. 2. The server checks each device connection every 75 seconds. If the ping pong connection is normal or the server receives data reported by any device within the heartbeat period, the TCP connection is determined as normal. If no data is received from a device in two detection cycles, the device is determined as offline.

Non-resistive loads (inductive loads or capacitive loads or both) are loads that do not consist of pure resistors.

In order to address the events encountered by users in the electric charge metering function of electrical products, we provide all-in-one solutions for handling overcurrent, overvoltage, and undervoltage events. Overcurrent: For products that have been set with an overcurrent point (unit: mA). When the sensed current is greater than the set value, the relay will be disconnected, and the fault will be reported. Undervoltage: For products that have been set with an undervoltage point (unit: V). When the sensed voltage is less than the set value, the relay will be disconnected, and the fault will be reported. Overvoltage: For products that have been set with an overvoltage point (unit: V). When the sensed voltage is greater than the set value, the relay will be disconnected, and the fault will be reported.

HA, short for Home Automation, is a transmission protocol launched by Connectivity Standards Alliance for the smart home industry. It defines and standardizes data transmission commands and fields in detail for smart home devices and defines device functions, device linkage, event triggering, remote communication, communication modes for each function, and more. Origin and development of Zigbee HA The first Zigbee specification was published in 2004, the second in 2006, and the third in 2007. Zigbee-2007 Specification defines two feature sets: Zigbee and Zigbee Pro. HA is based on Zigbee Pro and is one of the multiple application layer specifications for different fields. The application layers at that time included: Zigbee HA (Zigbee Home Automation) → Smart Home Zigbee LL (Zigbee Light Link) → Smart Lighting Zignee HC (Zigbee Health Care) → Smart Healthcare Zigbee RS (Zigbee Retail Services) → Smart Retail Zigbee BA (Zigbee Building Automation) → Smart Building Zigbee TS (Zigbee Telecommunication Services) → Smart Communication Service The more commonly used ones are Zigbee HA and Zigbee LL. However, the protocols of different application layers are not interconnected. Even if the same Zigbee HA protocol is used, each smart home manufacturer will customize the Zigbee HA for their own needs, resulting in the independence of different manufacturers' products. The Connectivity Standards Alliance organizes institutions specifically for Zigbee HA certification in pursuit of HA standardization, also known as Zigbee HA1.2 certification. In 2016, the Alliance launched Zigbee 3.0, which uses the Zigbee Pro standard network layer protocol, implementing the interconnection of protocols between different application layers, further standardizing the Zigbee protocols, and representing a major step forward towards smart home interconnection.

An IR remote control remotely controls multiple electrical appliances through self-taught learning. In this way, users do not need to use separate controls to control these appliances.

The number of users who logged in the app today (deduplication).

IR can share the address, because IR can't go through the wall, so all the lights at home can use the same IR remote control, so there is no conflict in each room. But RF will go through the wall, so the lights at home can not share the RF products, need to have a separate address.

Generally protected within 1.5S, the longest 3.5S.

Google's Actions are Google Assistant applications that developers build on Actions on Google.

An alarm record contains 1 byte, in which, each of bits 0 through 7 indicates an alarm type. Value 1 and 0 of a bit respectively indicates that the alarm has occurred and does not occur.

(Today's data / same period yesterday's data) -1.

When creating a product, you can configure fault DPs. If a predefined fault occurs on the product, there will be a fault data entry. If no predefined fault occurs, no fault data is generated. In this way, you can use the fault statistics to monitor the health status of the product.

A CR2032 button battery powers this device.

According to GB/T18883-2002 Indoor Air Quality Standard of China, 0.1 mg/m3 (hourly average) is the upper limit of formaldehyde for indoor areas.

The scheduling is based on time periods. During the specified time period, it executes the corresponding brightness or switch settings, and after the time period ends, it reverts to the previous state.

(Data on the statistical day / Data on the day before the statistical day)-1.

An Android/iOS app package name uniquely identifies an Android/iOS app on an Android mobile phone/iPhone and app platforms. After an Android/iOS app is launched on an app platform, the Android/iOS app package name cannot be modified. If you change the package name, the Android/iOS app with the new package name is regarded as another app. If an app platform has a package name the same as that of your app to be launched on the app platform, contact the platform administrator to modify your app package name, re-package, and then launch your app.

A CR2032 button battery powers this device.

The range is 0~50kw/h, accurate to 0.001 degrees.

Typically, 6 W, 8 W and 10 W.

(Data on the statistics day / Data on 7 days before the statistics day)-1.

When user A binds a device, if the device is not unbinded by A, other users can't successfully bind the device to the network. This policy can only be applied when the device is unbundled by the previous user, then other users can add the device again.

The range is 0~500V, accurate to 0.1V.

The number of failures today/the number of failures yesterday.

The number of users who logged in the app on the statistics day (deduplication).

Videos can be retained in the cloud for 14 or 30 days.

Poor binding refers to the restriction of network configuration that can be reconfigured without the previous user unbinding.

Commonly used relays on the market have 5V, 12V drives.

Need Custom Tuya Development?

We build white-label Tuya apps, IoT dashboards, and custom integrations for your business.

🚀 Schedule a Call