Browse the most common questions and expert answers about Value Added Service on the Tuya IoT Platform.
Currently, the "Account and Security" page for non-China region accounts does not have a direct entry for binding a phone number. You can complete the binding by creating an automation process of the "Phone/SMS Notification" type. The specific steps are as follows: Open the App, go to the "Smart" page, and click the ➕ icon in the upper right corner to "Create Scene"; After entering the scene editing page, select "Add Task", find and click the "Send notification" option; Select "Message Notification" or "Phone Notification", and click "Settings" on the right; On the pop-up page, select the corresponding country/region code, enter your phone number, obtain and fill in the verification code to complete the binding. Note: After binding the phone number, it is not currently supported to modify or unbind the phone number by yourself.
Each time a phone/SMS notification is sent, one notification count will be deducted; for phone notifications, one phone notification count will still be deducted even if the call is not answered. If you want to check your remaining notification count, you can do so via the following path. Path: Click on [App] - [Smart] - find the corresponding value-added service, then click to enter and check.
Hello, the home owner has the highest permissions in the "Home", and can manage the devices, rooms, smart scenes, administrators, common members and custom roles in the home.
Hello, you can follow the steps below to operate: Tap "Smart"; Tap the log button in the upper right corner to view; Thank you for your understanding and support.
Yes. Follow the instructions and note the requirements below: Add the Delay the action function to trigger the action steps in your preset sequence; if a single delay does not meet your needs, you can add multiple delay commands (the system does not support consecutive delays, so you need to insert a message push task between two delays); Example: For a drying scenario, set it as heater turns off → 3-second delay → aroma diffuser turns on. Note:A delay must not be the last action to be executed. Otherwise, it cannot be saved.
Select the target condition, device, or task, swipe left, and tap the pop-up delete button to complete the deletion.
Hello, the maximum number of characters allowed for a Scene (Tap-to-Run/Automation) name is 60.
Delete Scene: Tap and hold the scene, then select it and delete. Recovering deleted smart scenes is not supported.
Each automation task is equipped with an independent switch. The switch is located on the right side of the corresponding automation task entry; simply tap it to turn the task on or off with one click.
The scenes page defaults to displaying "Tap-to-Run," and you can click on "Automation" at the top to switch and view.
Hello, if you have already added a scene, you can tap the「・・・」 iconin the upper right corner of the scene page. After entering edit mode, tap the Scene Name to modify it.
Generic skills include: Alexa：Tuya or SmartLife Google：Tuya or SmartLife SmartThings：Tuya or SmartLife Yandex：Tuya or SmartLife.
Currently, the commonly used speakers are as follows: Amazon Alexa: Echo, Echo Dot, Echo Plus, Echo Show (commonly used for IPC devices), etc. Google Assistant: Google Home, Chromecast (commonly used for IPC products), etc.
Dear user, you can use our latest binding method. If the login still fails,It may be that your account is in an incorrect region. Please check whether the account region you selected when binding skills is correct. Note： 1. One Alexa Echo/Google Home skill/action can only be bound to one app account, an error will be reported if the binding is repeated. 2. Users who login to the App through a third-party login method need to E-mail first, and then modify the login password (there is no initial password for third-party login) and use this E-mail to login to the App account when binding a third-party smart speaker.
Yes, you only need to connect the zero live wire, and the others can do the linkage.
1, The "body" parameter is missing the "background" parameter for background images 2, The domain name of the background image is not consistent with the domain name of the API access (For example, if the API is accessed in the China region, then the link to the background image is domain name + relative path,https://images.tuyacn.com/smart/rule/cover/bedroom.png) Background image domain name: China Region: https://images.tuyacn.com European Region: https://images.tuyaeu.com American Region: https://images.tuyaus.com Indian Region: https://images.tuyain.com.
Suggest checking the 'background' parameter in the body. China data center: "background": "https://images.tuyacn.com/smart/rule/cover/bedroom.png" Central Europe data center: "background": "https://images.tuyaeu.com/smart/rule/cover/bedroom.png" US West data center: "background": "https://images.tuyaus.com/smart/rule/cover/bedroom.png" India data center: "background": "https://images.tuyain.com/smart/rule/cover/bedroom.png".
The function of Multi-ControlAssociation belongs to the cloud processing. After setting Multi-ControlAssociation, it will not fail when the switch is set to the scene switch. When the status was change of other associate switches, the cloud will still send the corresponding status to the Advanced Scene Switch after judging.
The number of tap-to-run scenes be deleted by the end users during the statistical period.
The number of scenes and automations that the user deleted during the statistical period.
Yes, you can change the indicator blinking interval. To change the indicator blinking interval, go to the Hardware Commission step and set the flick_time parameter in the distribution_network_setting section to the required value.
Tuya can develop and test the feature for you within 72 hours. The feature can then be released in one to three weeks, subject to Amazon.com's review.
Alexa account linking feature test video https://images.tuyacn.com/smart/docs/link_alexa_from_app.MP4 https://images.tuyacn.com/smart/docs/link_app_from_alexa.MP4 Google account linking feature test video https://images.tuyacn.com/smart/docs/link_app_from_google.MP4 https://images.tuyacn.com/smart/docs/link_google_from_app.MP4 Amazon Alexa APP download address： Android：https://play.google.com/store/apps/details?id=com.amazon.dee.app&hl=en_US&gl=US iOS：Search Amazon Alexa APP from Apple Store Google Home APP download address： Android：https://play.google.com/store/apps/details?id=com.google.android.apps.chromecast.app iOS：Search Google Home APP from Apple Store.
If necessary, you can contact your commercial manager.
The cumulative number of scenes created by users (Counted until yesterday).
For example, an Alexa skill refers to an App used by Amazon Echo to control devices. If you want to use Amazon Echo to control devices, you must bind Amazon Echo to at least one skill to execute commands.
The number of scenes and automations be newly added by the end users during the statistical period.
The number of scenes be new added by the end users during the statistical period.
The number of scenes be deleted by the end users during the statistical period.
Skills allow you to control smart home devices in Amazon Alexa. Developers can customize skills on Amazon's open platform for developers and release the skills on app platforms for Alexa users.
Analysis: Lock settings related to cloud functions, such as gesture passwords and smart linkage, can be configured even when the lock is offline. Advice: Check whether the lock settings require local interaction with the lock.
Different standards have different definitions, Alexa corresponds to the following color temperature values in relation to the corpus. warm white 2200K, soft white 2700K, white 4000K, daylight 5500K, cool white 7000K.
Currently, Boolean, Enumeration, and Integer types are supported. Raw and String types are not supported.
First, check the network connection. Then, check whether the edited image is too large in size because this may cause a slow loading speed. If the first loading is slow, but subsequent loadings are fast, the image is too large in size. In this case, use a compression tool to compress the image and upload it again.
Sorry, it is not supported.
It is the limitation of Alexa, it requires foreign SIM cards or foreign mobile phones such as Pixel.
Dear user, we are sorry for your inconvenience. The homeowner has the highest privilege in a home and can manage devices, rooms, smart scenes, administrators, and ordinary members in the home. An administrator can manage devices, rooms, smart scenes, and ordinary members in a home, but is managed by the homeowner.
Dear user, we are sorry for your inconvenience. If you delete a home as the home onwer, the family information will be cleared and the added devices will be reset. If you delete a family as a administrator or a common family member, the family still exists, but you leave the family and can no longer view the family information or operate the home Appliances or scenes.
Find the avatar at the upper right corner, click 'Google Assistant Settings', then click 'Your Data in Google Assistant'.
Check whether you have called the updateCurrentFamilyId method.
Operations can be delayed by a maximum of 5 hours based on application scenes.
For details, visit https://developers.google.com/actions/extending-the-assistant.
For details, visit https://developer.amazon.com/en/docs/smarthome/develop-smart-home-skills-in-multiple-languages.html.
Dear user, we are sorry for your inconvenience. No. Only the home owner and administrators can operate and edit devices. Ordinary members can only use devices and smart scenes.
Reducing the brightness means lowering it by 25%. If the brightness is at 25% or below, reducing it further will bring it to 0, causing the light to turn off.
The local keys of a wireless switch support tap-to-run, automation, and linking to other devices.
Dear user, we are sorry for your inconvenience. An ordinary member can only use devices and smart scenes and cannot edit devices, rooms, or smart scenes.
For details, visit https://developer.amazon.com/en/docs/ask-overviews/build-skills-with-the-alexa-skills-kit.html.
No. The region field relates to currency association and has no impact on the use of skills.
No, the data for Tap-to-Run, Automation, scenes, and other features within the app cannot be transferred between different Apps. The data is independent for each App. If you need to transfer devices, you will have to remove the devices from one App and then add them again to the other App.
Devices that have been synced to the Alexa App can create automations in the Alexa App, but not all devices support it, depending on whether the function is supported on the Alexa; if you cannot create automations in actual operation, it is recommended that you create Tap-to-Run in our App, and it can also be controlled after connecting to Alexa.
Yes. The Google Home App also has Routines. Currently, the categories that can be used as trigger conditions are limited, and Google is gradually updating them.
Not support.
You can determine based on a field in TuyaSmartSceneModel. @property (nonatomic, assign) TuyaSmartSceneWorkingStatus outOfWork; outOfWork valid values: 0 indicates valid, 1 indicates invalid, and 2 indicates abnormal.
Google Home is a brand of smart voice-activated home speakers that Google has developed.
Set the opening and closing time period, and randomly turn on and off within the time period. For example, after the owner leaves the house, the random time is turned on to simulate the scene of someone in the house.
Dear user, we are sorry for your inconvenience. Using the scene function, each light can be configured separately. Except the function of turning on/off the light, other functions also can be added to the operations to be performed, including changing the mode and brightness of the light.
Dear user, we are sorry for your inconvenience. Siri shortcuts are managed on an iPhone, and you cannot delete Siri shortcuts in the App. To delete Siri shortcuts that are no longer needed, use either of the following methods: In iOS 12, go to Settings &rt; Siri & Search and tap My Shortcuts. Swipe left over a shortcut and tap Delete. In iOS 13, tap the Shortcuts icon on the home screen, tap the edit icon in the upper left corner, select Siri shortcuts that are no longer needed, and then tap the delete icon in the upper right corner to delete them. Thank you for your support and understanding. Why I can't add Tap-to-Run / Automation to Siri? Can I use Siri and Apple HomePod to control smart products? The devices cannot be controlled with the iPhone via Siri and Apple HomePod?
This product can be used in a variety of scenes. For example, you can use it to illuminate the porch when you come home, temporarily illuminate the floor near the bed when you get up at night, or temporarily illuminate the bathroom. You can also use it somewhere else such as in the wardrobe, shoe cabinet, garage, or storage room.
Corresponding to the matchtype in SceneBean when meeting unique condition and meeting all conditions, 1 is to meet any condition 2 is to meet all conditions.
Tap-to-Run scenes have no such settings as the validity period or repetition times. Only automation scenes have time period settings.
See the following figure.
Dear user, we are sorry for your inconvenience. An administrator can manage devices, rooms, smart scenes, and ordinary members in a home but is managed by the homeowner.
Sorry, it is not supported.
A kNotificationSmartSceneListUpdate notification is triggered when a scene or automation is deleted. After receiving the notification, you can perform related operations as needed.
You can directly pull up the Alexa/Google App for authorization in our App, without entering the account password; greatly simplify the binding process, without manually switching the App and searching for the skill name; lowering the configuration threshold; improving the user experience.
warm, warm white 2200 incandescent, soft white 2700 white 4000 daylight, daylight white 5500 cool, cool white 7000.
Not synchronized, these are two independent functions, you can create room groups in the Alexa App by yourself.
You can save the information in the form of a dictionary to extraInfo, and whatever is saved will be returned by the cloud.
By default, you can obtain scene logs in seven days.
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